Once received the support of the company from top to bottom, it can be chosen from various departments of appropriate composition of management information systems group. Project team is the driving force behind the implementation of management information systems, and they want to make a variety of CRM implementation decision, giving advice, details on the CRM and the benefits and communicate with employees throughout the company. In general, the project team should not only include senior management, sales and marketing staff, IT department staff, financial departments, but also include all the end-user's voice.