Thank you for your update.
I’m deeply sorry to know that the package has not come yet. However, as we have discussed, I think you will wait until 8/23, please kindly understand us. Our store is a small business, the auction page already says that "Delivery time of international orders is 2 to 4 weeks. Sometimes packages arrive late because of the holidays, weekends, weather, etc." And I really want to do something for you to make it up. Could you please give me a chance to make an improvement?
At this moment, would it be ok if I give you a full store credit of $57.51 that you can use it in your future order? And if the package turns up fortunately in future, then you contact me to repay it? Please let me know if it is ok with you. Sorry again for the inconvenience.
If you have any question or need any help, you can reach me simply by an eBay message.
Thank you and have a nice day!