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Research hypothesis:H1: the possibility of serving staff recreation area are the customer reviews increase or decrease the level of their satisfaction with regard to services that increase or decrease according to the.H2: tangible means of a service by the customer reviews increase or decrease the level of their satisfaction with regard to services that increase or decrease according to the.H3: the image of the leisure customer reviews increase or decrease the level of satisfaction of the customers also rise or fall according to.H4: When the level of reliability of a client service rating rise or fall, the level of satisfaction of the customers also rise or fall according to.Q5: When the level of empathy of a client services reviews high or low, the level of satisfaction of the customers also rise or fall according to.H6: customer testimonials about the suitability of the price the higher the service level of satisfaction with the service.
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