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The inclusion of the interaction term makes the impact of human capital on the share price significant, confirming at the same time the significance of the SCE coefficient. This finding provides evidence of the indirect effect of HC, as the HC term, not significant alone, became significant when the interaction term was added to the equation (4). Therefore, the H6 is verified, that is, that human capital impacts indirectly on the share price through the structural capital[7]. These findings are logically consistent. As regards HC, the employees’ performance is a critical factor per se in the financial sector, as the knowledge and the competencies of individuals are really crucial in the working of this business. HC also represents a potential value, that must be combined with the organizational and relational capital to create value. In fact, the quality of the financial sector relationships depend on the employees’ ability to satisfy clients’ needs and, on the other hand, an organizational firm structure should be designed to maximize the potential of HC (Schneider, 2000). The value relevance of RC, the first component of SC, is not surprising, as the financial sector relies heavily on establishing networks and close relationships in order to reduce perceived risk in abusiness built on trading risks of different nature. As regards the value relevance of OC, the second component of SC, globalization, deregulation and internalization have created new business challenges, which have been addressed through an increased use of Information and Communication Technology – ICT (Cabrita and Bontis, 2008).
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