You are a new sales manager at a medium-size company which sells UHT Milk as your core business (80% contribution in your business). Marketing Manager has launched 5 new ranges of UHT Milk (5 ranges mean 5 flavors; 1 flavor is 1 range is 1 sku) at only one size that is 500 cc. to only Modern Trade customers. As these are the new products that why your marketing manager has believed that it can be sold by themselves without any supported promotion. At the same time, your Sales Director has no policy to pay any fee to Modern Trade Customer otherwise it will have affected to the company’s net profit and Return On Investment (ROI).
Currently, your business performance with Tesco Lotus in another Candy category (20% contribution in your business) has shown the negative growth for 6-months consecutively. However your current Candy business performance with Tesco Lotus is not the positive trend since it has shown negative growth and negative profit (that why your company has no policy to pay any extra fee or promotion budget to any customers) and last month you cannot deliver any Candy products to Tesco Lotus from your internal problem (from your supply shortage that affected to opportunity loss at Tesco Lotus. (Tesco Lotus is your Number 1 customer but you are the bottom rank in his importance)