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But do such ads really drive new business? When everyone is making the same claim, can any one of them be right? Is creative hot shop a viable positioning for a creative firm? I've grappled with these questions for more than ten years, and I'll try to answer them here, along with the broader issue of the role of a firm's creative quality in its business development success.
My own experience has been that the quality of a firm’s creative product is rarely a deciding factor when winning or losing new business. Every so often however I encounter a firm where the creative is so good that I think I may have discovered one that can resist the economic argument to specialize. So, about once a year or so I'm faced with the question that won’t go away: can this firm be built on the position of creative hot shop?
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