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An overview of this article for a commercial bank in Thailand with six changes to the operation and services of the bank focuses on providing banking services, and affects how bank employees. The research is a qualitative research, education and cross section. The method for determining the sample size of the research in the past. It uses a sample of about 6-8 people including executives, managers, and bank officials involved in order to be able to explain the impact and adaptation work on the Financial Services fully digital.
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