1. The business writing is context defines the purpose. That means understanding the purpose involves analysis the situation and addresses it.
2. Business writing is direct and to the point. The message in a concise way. Not complicated. Make to a clarify reader.
3. Establishing good relationships. Create external and internal organization are friendly and smile so on.
4. The key components are to connect with the reader, relate the main points, and then clarify action the recipient and writer may take.