5 CONCLUSIONS
The system is to primarily evaluate the major clients and customers by analyzing and tracking the clients of travel agencies. The customer relationship management and marketing contract management are both the major components of the system throughout the system, and then the price management, program management and financial management are supplemented, forming a complete system of a CRM-based travel agency marketing management information system. The development of this system adopted today's popular BPS structure, providing the basic conditions for development of the ERP system in future.