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- Train before calling: if you are a novice, this is a particularly important step for you. Remember, when you make a call means that the person you are representing the image and brand of the company. You can not "customer-target map" for their own mistakes. You should seek the help of colleagues during training. Let them play and your customer is a salesperson over the phone to make calls. The comments of colleagues during training you will help you gain valuable experience to avoid the errors that may occur when making calls truth. And even when you have the "players" in the telephone sales job, you should also spend a few minutes to "imagine" the call you prepared to make.
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