Job description
Design Engineer: Shop and Quality Support for Product Group
As the Product Shop and Quality Support Engineer in the Medium Tractor Product Group in Caterpillar Rayong Thailand Tractors Facility (CRTT), you will have the opportunity to support the current production of machines and the development of new models. You will be the preferred contact for any quality or shop issue. You will resolve the issues, with the support of your pairs in the Product engineering group and the world-wide design groups if required. You will develop by learning the key characteristic and requirements from a design side and will be able to bring this knowledge in your discussion with all the partners. With your network, you will also support the different development phases for New Product Introduction (NPI) in the shop: pilot build, ramp up. You will be supporting the design groups by facilitating the rapid resolution of issues found during those builds. You will also set up procedures for all your activities, it they do not exist yet. You will contribute to the CPPD activities with CRTT operation groups, being able to facilitate the communication with design groups. You will also be involved in Product Support activities, and will be the prime contact in CRTT for the product group to make sure that machines meet the customers’ expectations.