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The human resource side of line managers role was investigated in a study conducted by professor John Purcell from Bath University and published in 2003 [4]. He found that the most important factor that influences the individual desire in obtaining performance is his/her relation with the line managers. He drew the conclusion that line managers play a crucial role in implementing the human resource policies, moreover the performance management. Starting from those findings he defined performance management as one of the most important processes that define the connection between human resource management and organisational performance. Therefore, this process becomes the main tool for running a business by significantly influencing the individual behaviour and directing it towards achievement of the strategic organizational objectives.Researchers Allan and Susan Mohrman from Center for Effective Organizations, Marshall School of Business (University of Southern California) emphasized that performance management means to run a business, what line managers do everyday [3].In their book from 1998, the expert in human resource management, Michael Armstrong and his co-worker, Angela Baron from Croydon College defined performance management as „a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved. A strategy that relates to every activity of the organisation set in the context of its human resource policies, culture, style, and communica- tions systems. The nature of the strategy depends on the organisational context and can vary from organisation to organisation” [4].In other words performance management must be efficient (be sure that employees have the necessary competences for performance), integrated (assure the connections between different aspects of business, human resource management, individuals, and teams), and strategic (refer to long term objectives.
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