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• Age not over 26 years old.
• Bachelor’s Degree in Computer Engineering, Computer Science or related field.
• Basic skill of Cisco IOS routing and switching platforms, including Cisco L2/L3 switched and routers.
• Basic routing protocols, IT security standards, protocols.
• Basic knowledge of network monitoring system.
• Technical knowledge of network implementation skill.
• Logical thinking for network troubleshooting.
• Good service mind, Interpersonal and Project management skill.
• Able to work as part of a team.
• Good command in English.
Responsibilities:
• Troubleshooting and resolve the customer network
• Implementation on customer network.
• Coordinate and project management in Enterprise network project.
• Remotely connect to network devices to troubleshoot fault or handle incidents.
• Create documentation to support customer both presale and postsale.
• Troubleshoot every case and check the opportunity to restore the service or give workaround in order to meet the customer needs.
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