Trainer advises this Unit applies to staff working in food and beverage areas to provide support services to other staff explaining these workers will deliver some cleaning duties as part of their normal role, such as:
Cleaning up spills and breakages
Regular cleaning of premises at schedules times – such as after lunch, after dinner
Responding to demands of trade – where high levels of trade causes a need for cleaning and tidying
Assisting other staff – as required throughout trade to enable optimum service delivery to guests.
The main role for the cleaning of the venue will be undertaken by full-time dedicated cleaning staff who will perform the main ‘end-of-shift’ cleaning work, and other cleaning tasks throughout the day in individual departments.