However, Udin et al. (2006) discussed in their research that
organisation’s activities involved with internal supply chain
performance include procurement (purchasing department),
product design, production planning, process planning,
process control and quality control (manufacturing and
production department), sales planning and forecasting
(marketing and sales department), cost control (financial
department) and distribution, shipment and warehousing
(distribution department) as well as communication and
information sharing.