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Exclusions to 30-day 1-to-1 Exchange policy:1. Hardware failure caused by physical damage including but not limited to: Accidentaly damage leading to liquid ingression, dampness, corrosion Abusive use leading to mobile damage, crash and distortion to physical structure of the device External factors such as earthquake, fire, major catastrophes and accidents. Damage caused by use with another product or accessories. Cosmetic damage including but not limited to scratches, dents and broken plastic on ports.
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