Dear S&M Residence,
Thank you for working with Booking.com.
We have received a request from our mutual guest Ueba Naoki.
Request: This is important matter. So I write to you by mail, instead of telephone.
The primary reason that I have chosen your hotel is
that your web-site shows your hotel provides free airport shuttle.
Moreover, after booking your hotel,
I repeatedly requested you to confirm that.
In spite of my repeated requests,
you didn’t reply to me.
So, please confirm that you bear my taxi fee. Otherwise, you provide airport shuttle for me.
As far as I know, taxi fee from airport to
Chiang Rai city center is B 300.
Reservation Number: 821721966
Check-in date: 2015-03-31
Click here to view and action this guest’s request.
We look forward to your response within the next 48 hours.
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Thank you in advance for your cooperation.
Kind regards,
Booking.com Customer Service Team