It used a cycle of audit (which had a subcycle of audit, statement of intent, review and planning and prioritising stages), action plan, implementation, review, planning and prioritising and the next cycle beginning again with audit. The steering group invested resources in itself — inconsultancy and training in order to work together effectively, in team-building and to set coherent development goals and targets for the school.Varying survey—feedback techniques were used — diagnosing actual and preferred organisational culture (Harrison and Stokes, 1992), a self-assess-ment checklist (Sallis, 1992) and Coverdale's systematic approach frame-work for initially structuring the aims and purposes of the steering group as members saw it.