Thank you very much for your valued inquiry.
Please be kindly accepted our sincere apologize that we cannot provide any information to the third party because Aleenta Resort & Spa Phuket – Phang Nga and your agency had signed partnership agreement as well as our business ethic.
In term of refundable, we suggest you to contact with your agency who can provide you the correct information between you & them.
However, should you require any further assistance from my side in term of room rate & wedding arrangement, I shall be available to offer my fullest server as always.