The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Dear methai14; Sorry to keep you waiting . I did a check .Your parcel was shipped onDec 29th in regular mail without tracking number .The tracking number is just a code from our shipping agency . It takes 35-45 business days to get to you .Normally , parcels with tracking number is slower than the ones no tracking number .With a tracking number , there are more procedures to do ,like packing, posting, security checking, export and import custom clearance, distributing . But we will make sure the parcel get to you , we can get confirmed information from our shipping agency.So please be patient for it.Hope you get your parcel soon . Sorry again for the inconvenience brought to you . Any questions , please feel free to contact me. Have a nice day!!! Best regards "
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with