● 保険営業 紹介率を上げるには、お客さんのこれを取り除いて下さい。お

● 保険営業 紹介率を上げるには、お客さんのこれを取り除いて下さい。

おはようございます、加藤です。

今日は、紹介率を上げるための、大切なポイントについて、お話しさせていただきます。

営業がお客さんに紹介をお願いした時、お客さんが真っ先に考えることがあります。

それは、

「相手に嫌がられないか」「相手に迷惑をかけないか」

ということです。

これが紹介をいただく際の、大きな壁になります。

ちょっとお客さんの立場で考えて見てください。

保険には加入したが、あまり感じの良い営業じゃなかったな・・・。

というような場合。

友人に紹介したとしたら、友人も嫌な気分になるんじゃないかな・・・？

そんなことを思ってしまいますよね。

そうならないためにも、何度もお話ししているように、「お客さんの満足」が必要なのです。

満足すれば、逆に誰かに教えてあげたくなるものですからね（笑）

そして、これが大切なポイントになります。

「紹介して下さった方に迷惑をかけないということを、お客さんにお伝えする」

ということです。

例えば、

「ご紹介下さった方に、売り込みやしつこいセールスなどは決して致しません。

ただ、私を覚えていただき、ご案内だけさせていただきたいのです。」

この様なことをお話しするだけで、お客さんの「迷惑をかけるかも知れない」という気持ちを和らげることが出来ます。

その壁がなくなると、今度は紹介出来る方を考えてくださいます。

壁がなくなれば、その場で連絡を入れて下さる場合も多いんですね。

「良い保険屋さんだから、会うだけ会って見てよ。セールスじゃないからさ（笑）」

何て言っていただき、お会いいただけるようになりますよ。

紹介をお願いする際には、必ずお話しして下さいね。

Results (English) 1:

-Insurance sales to increase the rate of introduction, please remove this customer.It is morning, Kato.We will talk about the important points today, the referral rate to increase.You may think first and foremost at business customers asked about the customers.It is"No harassment against" or "person not to disturb.It is said that.When you introduce this great wall.I think in the standpoint of the customers.That was not subscribed to the insurance, but very good sales....If you like.I wonder if it's not going to feel when you refer a friend to friend nasty...?I will do that.It is so very many times to talk that the "customer satisfaction" is necessary.If you are satisfied, contrary to someone tell want to be is it (lol)And this is the important point."To tell customers not to disturb those who introduced it.It is said that.For example, the"To introduce me, sotsu shall not sell or pushy sales.But I remember the Guide's you let me soar. 」You can relieve that "could bring trouble to" feelings of the audience, just to talk about such things.Please consider who runs out of the wall and be able to introduce this time.If the wall is gone, God put a contact in place is lustful."Good insurance shop, meet just meet look!. From, (laughs) it's not selling.What you say, I meet seems to be.When we ask about, be sure to tell us.

Results (English) 2:

● To increase the insurance business referral rate, please remove this of the audience. Good morning, Kato. Today, for increasing the referral rate, the important point, we will talk. When the business was asked to introduce to the audience, the audience might be considered first and foremost. It is, "Do not disliked in the other party," "Do not bother to the other party" is that. This is the time get a referral, will be a big wall. Please have a look to think from the standpoint of the visitor. Has been subscribed to the insurance, Do was not a business so much good feeling .... If you like that. After that it has introduced to the friends, I think I friends also become bad mood ...? I think you would think such a thing. In order not to be the case, as to talk many times, it is "satisfaction of the audience" is necessary. If you are satisfied, I because the thing you want to tell someone to reverse (laughs) And, this is the important point. "That does not bother those who who have introduced, to convey to the audience," is that. For example, "for those who gave an introduction, do not do never, such as selling and persistent sales. However, I will remember me, I'd like to only guide you." Only to talk about such a thing, you can ease the feeling that "might cause trouble" in the audience. If the wall is eliminated, please consider a person who can introduce this time. When there is no wall, it's in many cases and give to those who put the contact on the spot. "Because it is a good insurance shop, I look to meet only meet. Is because not a sales (laughs)" I have said, what, you'll be able to see you. When you ask for referrals, but please be sure to talk.

Results (English) 3:

The insurance business is introduced by raising rates, please remove it to customers.Good morning, Kato.Today, I was introduced to increase the rate of the important points in the story.Service to the customers, please introduce to have customers think first of all.It"Don"t bother to the other person." "It is said that.This is when you are introduced to the Great Wall.I just look at that position.As a member of a very good feeling, not a business.If you like that.If you are a friend, and friends feel unpleasant, won"t you?I think such a thing.Not to do so, as you need, "customer satisfaction".If you are happy, and when someone wants to tell you (laughs)And, this is the important point.That is not to put all those who are introduced to the customers ", to him."It is said that.For example, the"For you, we will never sell or persistent sales.However, please remember me, as I want to. "This can only tell you, you can relieve your "feelings that trouble might be."With that wall is now thought to be introduced.If there is no wall, put in contact to many."It"s a good insurance, see see see. It is not from the sales (laughs).I said nothing, you will be able to meet you.When I review, please be sure to tell you.