Dear customer,
Thanks for your email.
We are sorry to hear that, please do not worry about that, all of our items have full warranty, no matter what happened, we will do whatever we can do to make our customers satisfied.
so now in order to secure your right, we will fully refund you the money firstly, and then we will also resend you a new one for free, after you receive it, you can regard it as our gift for you or repay it as you like, is that ok? Please let us know so that we can process the next step for you asap.
sincerely apologize for this, hope that you can understand us well.
If you have any further questions or helps that we can do for you, please kindly contact us via this ebay link, this is the fastest way to reach us, we will answer and help you as fast as possible:
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUserNextGen&recipient=easyrising88
Waiting for your news:)
Rea