High-volume community pharmacies, such as those involved
in this study, provide an excellent opportunity to
identify patients who would benefit from pharmacist intervention.
While the prospect of taking on additional clinical
work in a busy store may seem daunting, improving MTM
services can lead to vast economic and clinical opportunities
and a shift from the typical stand-alone pharmacy
model into a comprehensive care center. Indeed, the executive
management of Giant Eagle has noted the value of
providing MTM services and has accepted the proposal to
integrate and expand MTM services companywide. In economic
terms, MTM services in a high-volume community
pharmacy provide increased revenue for the pharmacy directly
via profit from increasing adherence, and indirectly
through the hypothesized protected profit