Organization need to have an understanding and acceptance of an individual’s skills and abilities and ensure they are inclusive in all language and cultures, of the community. This recognition enhances an individual’s self-esteem therefore they are more likely to achieve their highest potential
• The need to be informed: To be given the facts in a manner that is culturally relevant, is needed to make an informed choice and to be protected from dishonesty or misleading information
• The need to choose: To be able to select from a range of services that are language and culturally relevant, and to make choices that are satisfactory to the person’s needs.