Our main competitors have standard business hotels. They lack personality and local
character. Interaction between staff and guests is formal and stiff. You hear much more
laughter in our hotel (manager, company A).
We are different, we offer the best experience. All activities are rooted in our brickworks concept . . . the heat and fire . . . the coffee roasting and traditional bakery . . . a total experience, this is extremely important (manager, company B).
Our mission is not to run a hotel. We are here to care for our guests. They appreciate our
personal attention and the tranquil and relaxed atmosphere, which they cannot find in bigger hotels. The feedback we get from our guests concerning our atmosphere and location is entirely positive (manager, company C).