Takes advantage of people's talent. Shows interest in the potential and long term ambition of others. Gives adequate feedback (positive and negative) about their performance with the clear intent to develop them or improve their performance. Gives people the opportunity to discover, refine and develop their talents. Informs people about important "competency shifts" in the company and about future competencies needed. Creates and supports transparency regarding management processes (e.g. decision making, evaluations). "Walks the talk", even in circumstances where it is difficult to do so. Is prepared and able to look ath things through the eyes of others, based on a good comprehension of their social, cultural or religious backgrounds.