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Appendix 1: Outline discussion group in qualitative research outline discussion groups Introduction Hello brother / sister I am a student at the University of Nha Trang. Currently I am doing thesis on the issue of service quality entertainment area in Vinpearland. I have honor to be discussed with him / her on this subject. All of the views of siblings are useful for the study subjects and serve my primary business units in the field of quality improvement over its service. Discover the quality factor output
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