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PUBLIC OPENNESS COMES WITH RISK
The Heinz Endowments faces particular challenges when it comes to protecting
its network. This is due to the foundation’s need to be open in its external posture
and public interactions. “We need grantees and the public to have access to our
executives and staff, so we do some things that aren’t best practice, like putting
everyone’s email address on our website,” says Charlie Richardson, Director of
Information Technology, The Heinz Endowments.
In addition, the foundation’s 40 employees routinely scan documents and send
and receive lots of emails with attachments, internally and externally. “A file
marked ‘Xerox’ or ‘PDF’ usually gets opened,” says Richardson. The foundation’s
staff also frequently interacts and shares documents with 30 interns and many
grantees via Microsoft SharePoint. The organization also hosts a Microsoft
IIS/SQL server that’s not part of its internal network. All of this translates to
elevated risk.
Richardson is the one-man in-house IT staff charged with keeping The Heinz
Endowments’ users and content safe, and the network running smoothly. “From
hardware to software, I handle everything,” he says. “Every technology has to
improve how our employees work and interface with our grantees and the
community at large.”
The Heinz Endowments’ incumbent security infrastructure featured two Cisco
5510 Adaptive Security Appliances (ASA). Its core applications include Microsoft
Office 2010 and a grant-making program with a web-based version. Social media
is not widely used.
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