chapter 2.2., there are several ways to deal with this loss of information using KM tools. If the process results in false codification, one of two things can happen: either the information does not coincide with the knowledge that was intended to be codified, in which case the conversion mechanism should be revises, or the amount of resulting information is abundant. This last scenario is very common in organizations and therefore should be addressed with special care. Complex knowledge not only requires a high cognitive load but also significant experience and analysis of many decisive variables. In this case organizations are often faced with a type of lean waste, with unusable or repetitive information. Tools like decision support systems, content management systems, semantic networks, data warehousing systems and so on are all tools that managers make use of, in order to capture and manage relevant knowledge [28].