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On technical This is usually the problems related to infrastructure, equipment and facilities in the hotel, such as television, air conditioning, hot water, the elevator, the key ... To avoid this always the hotels should have the rules of regular inspections and routine maintenance of equipment. 1.2. About the service Usually due to long term customers have to wait when the hotel registration procedures, payment or quality dining furniture of the hotel or have yet to meet the requirements of other ancillary items. This problem usually happens when East Hotel new customers or operations. Upon receipt of complaints about the service of hotel staff need to record to the Board of Directors has the process immediately.
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