–Formalization (the extent to which

–Formalization (the extent to which communications and procedures in an organization are written down and filled)
–Centralization (the locus of authority to make decisions affecting the organization)
–Configuration (the system of relationships between positions or jobs described in terms of the authority of superiors and the responsibility of subordinates)
–Flexibility (changes in organizational structure, measured in the amount of speed, and acceleration of change)

Results (Malay) 1:

-Formalization (Sejauh mana komunikasi dan prosedur dalam organisasi diturunkan dan
diisi) -Centralization (lokus kuasa untuk membuat keputusan yang memberi kesan kepada
organisasi) -Configuration (sistem hubungan antara jawatan-jawatan atau pekerjaan yang diterangkan dari segi kuasa daripada pegawai atasan dan tanggungjawab orang bawahan)
-Invest (perubahan dalam struktur organisasi, diukur dalam jumlah kelajuan dan pecutan perubahan)