Signor Benvenuti,Desidero ringrazia

Signor Benvenuti,

Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Novotel Bangkok Ploenchit Sukhumvit. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.

Gli alberghi Novotel desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate.

La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.

Nell’attesa di accoglierla nuovamente, le porgo, Signora/ Signor, i miei più cordiali saluti

Rod Munro
General Manager

Results (English) 1:

Mr Benvenuti,Thank you for taking the time to tell us about your stay at Novotel Bangkok Fenix Ploenchit. I am sorry that the service and the performance were not up to your expectations and please accept our sincerest apologies.Novotel hotels want to offer always the maximum quality of service. Therefore your opinion is very valuable to us. I assure you we will take all necessary actions in order to improve the quality of services.Thank you again for your comments and we hope to regain his trust during his next stay.Waiting to welcome her again, I offer you, Madam/Sir, my most cordial greetingsRod MunroGeneral Manager

Results (English) 2:

Mr. Welcome, I want to thank you for taking the time to write to us following his stay at Novotel Bangkok Ploenchit Sukhumvit. I am sorry that the service and performance were not up to his expectations and please accept our most sincere apologies. Hotels Novotel always want to offer the best quality of service. Therefore, your opinion is very important to us. I assure you that will be taken all the necessary actions to improve the quality of the services mentioned. Thank you again for your comments and we hope to regain his confidence during his next stay. Looking forward to welcome you back, I offer , Madam / Sir, my best regards Rod Munro General Manager

Results (English) 3:

mr. welcome

thank you for your time to write after his stay at novotel bangkok ploenchit sukhumvit. i am sorry that the service and the service was not up to your expectations, and please accept our sincere apology.

the hotel novotel wish to provide the most quality of service.therefore, your opinion is very valuable for us. i assure you, will be taken all the actions necessary in order to improve the quality of benefits mentioned.

thank you again for your comments, and we hope to regain his confidence in his next residence.

in waiting to welcome you again, you, madam / sir,my warmest greetings

general manager rod munro