Effective teamwork is critical in high-risk settings where
individuals interact with other persons to perform their job. In
aviation, plane crashes resulting from flight crew discord prompted
development of crew resource management (CRM) training to
address team climate and improve performance.3,4 In healthcare,
researchers have identified and are investigating group hierarchy,
stressful work environments, poor communication and varying
perceptions of what comprises a team as some barriers to effective
teamwork.5,6